How Conversational Intelligence Platforms Are Using AI in 2024

One area where we can clearly see this is in conversational intelligence platforms

which use AI to optimize communications and business processes.

Conversational intelligence solutions are used across sales teams, analytics teams, and more

But how, specifically, are these platforms using AI?

To understand the modern state of AI in conversational intelligence

we can examine how those platforms are using AI technology

today and the latest advancements in the technology behind it.

OpenAI delays rolling out its 'Voice Mode' to July